Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use ravinalequost's corporate finance platform.

Information We Collect

When you engage with ravinalequost's corporate finance platform, we collect various types of information to provide you with personalized learning experiences and maintain platform security. This collection happens through different interactions you have with our services.

Personal information we collect directly from you includes:

  • Full name, email address, and phone number during registration
  • Professional background, current role, and industry experience
  • Educational qualifications and certifications
  • Learning preferences and career development goals
  • Payment information for program enrollment (processed securely)
  • Communication preferences and contact history

We also collect technical information automatically when you use our platform, including device information, browser type, IP address, and usage patterns. This helps us understand how users navigate our platform and identify areas for improvement.

Under Australian Privacy Principles (APPs), we only collect information that is reasonably necessary for our business functions. We'll always explain why we're collecting specific information and how it will benefit your learning experience.

How We Use Your Data

Your information serves multiple purposes within our platform, all designed to enhance your learning journey and provide relevant professional development opportunities. We've structured our data usage around clear, legitimate business purposes.

Primary uses of your personal information include:

  • Delivering personalized course recommendations based on your background
  • Tracking your learning progress and providing completion certificates
  • Sending relevant updates about new programs and industry insights
  • Processing enrollments and managing your account preferences
  • Providing customer support and responding to your inquiries
  • Improving our platform functionality and user experience
  • Conducting research on corporate finance education trends

We also use aggregated, non-identifiable data to understand broader patterns in professional development needs across different industries. This helps us develop more targeted content and improve our educational offerings.

For marketing communications, we only contact users who have explicitly opted in to receive updates. You can modify these preferences at any time through your account settings or by contacting our support team directly.

Information Sharing and Disclosure

We maintain strict controls over how and when we share your personal information. Generally, we don't sell, rent, or trade your personal data to third parties for their marketing purposes. However, there are specific circumstances where sharing becomes necessary for legitimate business operations.

We may share your information in these situations:

  • With service providers who help operate our platform (hosting, payment processing, email services)
  • When required by Australian law or legal proceedings
  • To protect the rights, property, or safety of ravinalequost, our users, or others
  • In connection with a business merger, acquisition, or sale of assets
  • With your explicit consent for specific partnerships or opportunities

All third-party service providers we work with are required to maintain equivalent privacy protections and use your information solely for the services they provide to us. We regularly review these partnerships to ensure ongoing compliance with Australian privacy standards.

If we ever plan to use your information for purposes significantly different from those outlined in this policy, we'll seek your explicit consent before proceeding.

Data Security Measures

Protecting your personal information is fundamental to our operations. We've implemented comprehensive security measures that align with Australian privacy requirements and industry best practices for educational platforms.

Our security framework includes:

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication options for user accounts
  • Secure data storage with regular backups and recovery procedures
  • Staff training on privacy principles and data handling procedures
  • Access controls limiting who can view your personal information

While we implement strong security measures, no system is completely immune to threats. We continuously monitor for potential security issues and will notify you promptly if any incident affects your personal information, as required by Australian law.

You can also help protect your account by using strong passwords, logging out when finished, and keeping your contact information current so we can reach you if needed.

Your Privacy Rights

Under Australian privacy law, you have significant rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.

Your rights include:

  • Accessing the personal information we hold about you
  • Requesting corrections to inaccurate or outdated information
  • Asking us to delete your information in certain circumstances
  • Withdrawing consent for specific uses of your information
  • Requesting information about how we've shared your data
  • Filing complaints about our privacy practices

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to most requests within 30 days, though complex requests might take longer. We'll always explain our timeline and any reasons for delays.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We're committed to working with you to resolve any concerns before that becomes necessary.

You can update much of your personal information directly through your account dashboard. For more significant changes or deletions, our support team is ready to assist you.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on their purpose and legal requirements.

Our retention schedule includes:

  • Account information: Retained while your account is active, plus 7 years after closure for legal compliance
  • Learning records and certificates: Maintained permanently to support your professional development
  • Payment information: Kept for 7 years as required by Australian tax and business laws
  • Marketing communications data: Retained until you unsubscribe or request deletion
  • Technical logs and usage data: Typically deleted after 2 years unless needed for security purposes

When information reaches the end of its retention period, we securely delete or anonymize it. For some types of information, we may retain anonymized versions for research and platform improvement purposes.

If you close your account, we'll delete most personal information within 90 days, though some information may be retained longer for legal compliance or legitimate business purposes.

International Data Transfers

While ravinalequost operates primarily within Australia, some of our service providers and technology infrastructure may be located overseas. When your information is transferred internationally, we ensure appropriate protections are in place.

Our international transfer safeguards include:

  • Working only with countries recognized as having adequate privacy protections
  • Contractual agreements requiring equivalent privacy protections
  • Regular monitoring of overseas service providers' privacy practices
  • Encryption of data during transmission and storage

Most commonly, your information may be transferred to cloud service providers in the United States or European Union, both of which have established privacy frameworks. We'll always notify you if there are significant changes to where your data is processed.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and provide personalized content. These small data files help us remember your preferences and understand how you use our platform.

We use different types of cookies:

  • Essential cookies: Required for basic platform functionality and security
  • Preference cookies: Remember your settings and customization choices
  • Analytics cookies: Help us understand usage patterns and improve our platform
  • Marketing cookies: Enable personalized content and relevant communications

You can control cookie settings through your browser preferences, though disabling certain cookies might affect platform functionality. We provide detailed cookie management options in your account settings.

We also use web beacons and similar technologies in our email communications to understand engagement and improve our content. You can opt out of tracking in marketing emails at any time.

Third-Party Services and Links

Our platform integrates with various third-party services to enhance functionality and provide comprehensive learning resources. While we carefully select our partners, their privacy practices are governed by their own policies.

Third-party services we work with include:

  • Payment processors for secure transaction handling
  • Email service providers for communications
  • Analytics platforms for usage insights
  • Content delivery networks for faster platform performance
  • Customer support tools for better service

When you click links to external websites or resources, you'll be subject to those sites' privacy policies. We encourage you to review their privacy practices before sharing personal information.

We regularly audit our third-party relationships to ensure they maintain appropriate privacy standards and use your information only as authorized.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or platform functionality. We'll always notify you of significant changes and ensure you have time to review updates before they take effect.

When we update this policy, we'll:

  • Post the updated version on our website with a new effective date
  • Email registered users about significant changes
  • Provide a summary of key changes in plain language
  • Give you options to adjust your privacy preferences if needed

We recommend reviewing this policy periodically to stay informed about how we protect your information. Continued use of our platform after policy updates constitutes acceptance of the changes.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@ravinalequost.com Phone: +61352272370 Mail: ravinalequost Privacy Officer
Montana Dr
Adelaide SA 5159
Australia

We aim to respond to all privacy inquiries within 5 business days. For urgent matters, please call our support line during business hours.

This Privacy Policy is effective as of March 15, 2025

Last updated: March 15, 2025